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JPMorgan expands BPO facility here

[ Manila Bulletin Online ] December 3, 2008


JPMorgan Chase & Co. of the United States is expanding its outsourcing operations here with 6,000 more seats next year for a total of 8,400 seats by end of 2009 to support its global operations.


Barry E. Marshall, company senior country operations officers for global operations, told reporters covering the BPO Summit Philippines said the additional seats next year would beef up its existing back office operations in Fort Bonifacio.


"This will further support our global services operations," Marshall said.


The company’s BPO operation in the country has been running for the past five years already. It has been serving its American credit card clientele.


In September this year, the company opened its 14,050-seat call center facility at the New Quad Building in Fort Bonifacio.


JPMorgan has been housed at the Philamlife Tower in Makati City since 2003.


JPMorgan did not sustain as much damage from the US subprime mortgage mess by avoiding bad mortgage investments and focusing instead on its commercial and retail banking businesses.


JPMorgan said its expansion attests to its increased optimism in the Philippine economy.


Marshall said that its expanding business in the country is an indication of its strong faith in the local economy. (BCM)

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